Michael Sheargold has some tips on “good listening”, a touch of reality from Angela Duncan and Sherrie Storor tells us about the most important things she does day-to-day.
Coach – Michael Sheargold– 5 big mistakes agents make
- Broadcasting vs Tuning In
- Don’t download
- Tune into their needs
- Listen for clues
Working Smarter – Angela Duncan – Strategies to lift performance
- Believe everyone has a bad day
- Look for inspiration
- Variety will give you energy
Skill – What are the most important things a top performer does? We ask Sherrie Storor that question.